Got any clarifications to sort out ? Need to know how to be a part of HandyBuy.lk ? or any other aspect ? Feel free to reach out to us through any of the channels below and our experienced customer support team will assist you with it.
admin2021-03-30T11:32:16+05:30If you have not checked out you can always update your shopping cart. However if you need to update your order after checking out you need to contact the HandyBuy support team. You can quickly do this by reaching out through the chat service provided or through our hotline.
How do I cancel an order?
admin2021-03-30T11:33:52+05:30Login to your HandyBuy account dashboard and you will see the orders tab. Please select the respective order and look out for the cancellation option. This might not be visible for certain orders. If you cannot find the cancellation option reach out to us via the live chat or any other communication channel.
Why is my order delayed?
admin2021-03-30T11:36:23+05:30We always try our level best to ship our products as early as possible to our customers. However due to numerous regulatory issues prevailing in the country this can be delayed. Some products are provided with a tracking code option for you to track however this might not be possible for all products. However you can quickly do this by reaching out through the chat service provided or through our hotline.
How do I get a refund?
admin2021-03-30T11:37:10+05:30Refunds are directly handled through our customer service center. You can quickly do this by reaching out through the chat service provided or through our hotline.